HVAC Questions, Answered Plainly

Straight answers about service calls, new systems, financing and warranties. Don't see yours? Just ask.

Frequently asked questions

Is the service call really free?

Yes. We come out and check your system at no charge. If the problem is a quick fix that needs no parts, we fix it for free too. If parts are needed, we tell you the cost before any work starts.

Do you work on my brand of system?

We service furnaces, boilers and air conditioners of any brand or model, no matter who installed them.

What areas do you serve?

Fort Worth, Dallas, Arlington and communities across the Dallas–Fort Worth Metroplex. If you're not sure we cover your area, give us a call or send a chat.

Do you work on commercial buildings?

Yes. We handle heating and cooling for shops, offices and rental properties, including rooftop units, and we work to keep your downtime low.

How do I know what size system my home needs?

We look at your square footage, ductwork, insulation, windows and sun exposure, then recommend a system matched to your home. A system that's too big or too small costs more to run and wears out sooner.

Should I repair or replace my system?

It depends on the age of your system and how often it needs repairs. We'll give you an honest comparison of both so you can decide — no pressure.

What system options do you offer?

Central air conditioning, heat pumps, ductless mini-splits, gas furnaces and dual-fuel setups that pair a heat pump with gas backup.

Do you offer financing?

Yes. You can apply for credit through more than 15 lenders, regardless of your credit score, and pay for a new system in monthly installments.

What warranty comes with a new system?

New equipment we install comes with a 10-year warranty. We'll give you the full details in writing for the system you choose.

Can I get help with rebates?

Utility rebate programs change over time. Ask us when you get your quote and we'll help you check what your new system may qualify for.

How often should I service my system?

Once a year for each season is a good rule — cooling in spring, heating in fall. Regular maintenance helps catch small problems before they become big ones.

¿Hablan español?

Sí. Our team speaks English and Spanish, so you can ask questions and get answers in the language you prefer.

How do I pay?

We'll go over payment options when we quote your job, including financing for larger repairs and new systems.

Still have questions? We're happy to help.

Call (888) 318-0052 or start a chat — and remember, the service call is free.